Shipping policy

Processing time
All orders are processed within 3–5 business days. Personalized items may require additional time.

Shipping estimates
– Europe: 5–10 business days
– USA/Canada: 7–14 business days
– Rest of world: 10–20 business days

(These are estimates. Delays may occur due to customs or carrier issues.)

Tracking
All orders include tracking information once shipped.

 

Free Shipping

We offer free shipping on orders over €69.

 

Customs & Import Taxes

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Wrong address
If the shipping address provided is incorrect, responsibility lies with the customer.

Lost or Delayed Packages

We are not responsible for delays caused by customs, postal services, weather conditions, or other circumstances beyond our control.